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Customer focus

In your supplier relationship, do you place importance upon impeccable objective and human information? Is reliability important to you? And do you need a partner with technical and practical expertise?

Find out more about our

Way of working

Our staff promote a fair and customer-orientated way of working: Listening, understanding, analysing and comparing – we maintain a close dialogue with our customers. We optimise our efficiency through systematic customer satisfaction surveys. We achieve sustained improvements via cause studies.

Thanks to regular workshops with our customers our technical and commercial team improves its qualifications.

We appraise ourselves of your situation in-depth via thermal technology consultancy . Together, your competence and experience and our own form the basis for the optimum solution.

Set-up

Your requirements are within the framework of our daily work. We have the optimum set-up for this: We guarantee partners that are near to you and easily accessible, thanks to our worldwide field offices and representatives . Our motto is: Short paths, short response times and communication in the language of the country. Our technical customer advisers are on-site quickly when required.

Service range

We support you in the layout and design of your new solution, appropriate to the output required and the installation space.

For tube bundle heat exchangers in cooling and air-conditioning engineering, we offer you a user-friendly thermal technology design programme . They supply rapid and precise results and therefore increase security for the user with regard to value for money.

It goes without saying that your deliveries will be reliable and economical: For your ongoing deliveries we plan with foresight and observe seasonal market trends. In order to guarantee planning security and low stock, we offer you high delivery reliability. For short-term deliveries our fixed logistics partner contributes to you being able to adhere to your planning.

We work out your individual logistics solution according to your special requirements.

In cases which require flexibility, we are equipped with our production planning system.

With our “premium page” online service, our customers are kept informed around the clock and in real time about relevant procedures.

Quality standard

To ensure consistent product quality, Wieland-Werke has a sophisticated quality control system , set up according to DIN EN ISO 9001:2000, and checked and certificated by the independent certification company, Bureau Veritas Quality International (BVQI)

In fulfilling your requirements we are extending our knowledge and experience in many sectors. Please contact uns in written form or give us a call

Current metal prices

Officials (Prompt) of 03/09/2010
Cu (Settlement) 7,395.00 in USD / t
Zn (Settlement) 2,318.50 in USD / t
EUR (Bid) 1.35260 USD
All details and charts

Insights

Case studies show you what we are aiming for, how we are working and what we have already been able to achieve.

Wieland Thermal Solutions (PDF, 0.5 MB)

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